Tried to Rip Me Off!
AEP is my electric company. My May-June bill was about $100. I thought it was a little high since my utility bill usually averages $35 a month but I figured the hike was because of running the a/c a few days out of that month. Keep in mind summer in Columbus is about 85º/65º so you can get away with opening windows. Then the bill for June-July came in a few days ago & it was $133! Now I was really pissed. I'm barely home during the day & I'm out most weekends & since it's cool at night, I practically did not run my a/c the entire month. So it didn't make sense for the current bill to be higher than the last month's when I'd used the a/c.
So I called AEP customer service & told them why I thought my bill was too high. Then the heifer told me with attitude, "well, I live in Columbus too & I know I was running my a/c the entire month. It was at least 98º on average everyday so there's no way your a/c could've been lower this month than last." Picture steam coming out of my ears. Trying to tell me that my bill is justified because she had her a/c running 24/7 so similarly, mine must've been running . . . who hires these idiots? But I resisted getting into a pissing match with her. She went on to tell me that my current bill was estimated so to go outside & get a reading from my meter. So I did & you know what the b* told me? "Well that reading is too low. There's no way you could have used such a little amount of energy." Unbef*&%$?#lievable. So I hang up the phone but called right back & spoke to someone else. Told them what had gone down & this new person said he'd send me a card in the mail that has little dials on it so I could draw the arrows as they appear on the meter. That way they get to read the numbers off the dials to make sure its an accurate reading. Idiot-proofing the process.
The card arrived a few days later. I drew the little dials in & mailed it right back to them. Fast forward five days later to today. I got an email that I had a bill from AEP. What was my balance you ask? $0. With a $35 credit to boot!!! This threw me off since I was just expecting my bill to be lowered not be obliterated. So I called them back to confirm this wasn't a typo. Turns out that when they received my card w/ the dials drawn in, the reading was so low that they sent someone to my house to double check the reading yesterday. And I was right. I had been wrongly billed for not one but 2 months! My May-June bill that was $100 should've been only $40 and this month's bill only about $35. They didn't get the memo that I'm very vigilanté about my bills. Nobody pulls a fast one on me! Except the mechanic . . .
Turns out I have to spend even more money on my car. Feel like I'm slowly rebuilding my car to a brand new old car. But even with this new diagnosis, I'm not convinced that it won't stall again. It refuses to stall for them so it's really a crap shoot of what could be the problem. But if it does, I just might file a small claims complaint against them to try & get some of my money back. Might as well start making use of my education. At a minimum, I'll be writing to their corporate office. You never know . . . might get some free oil changes from this little fiasco.